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FAQs

Frequently Asked Questions.

FAQ’s

What is a section number?
LRSC section numbers are typically 5 digits (12345). These should be available in the course schedule.

What is my student ID number? Is it the same as my financial aid number?
Your student ID number and financial aid number are the same. It is the 7-digit number on your schedule and your LRSC issued ID. Ex. W0123456.

When can I want to use my financial aid to order online?
Financial aid charging begins one week prior to the start of the term. You will be able to select financial aid as a payment option during check out.

Can I call the LRSC Bookstore to order textbooks?
No, unfortunately, we are unable to process credit cards over the phone. All credit card orders need to go through our LRSC Bookstore online. However, you can call us during our business hours or email us at anytime and we can assist you with the buying process.

I selected USED as my "NEW/USED Preference", but my total cost is for all NEW books. Did I do something wrong?
The total cost is ALWAYS based on new books, no matter your preference. This is because our new and used textbook selection is limited and always changing (buying needs are evaluated daily in addition to semester buyback). The new textbook price is the most you will have to pay, if used is available, it will be shipped and the charge processed against your credit card will reflect the difference.
 

Do I need to create a LRSC Store account before ordering textbooks or merchandise?
If this is your first time ordering click "Register Here" during checkout. New customers must setup an account before purchasing online. Any login or password information provided to you by LRSC for your email account will NOT work; this is a separate shopping email and password.
 

How quickly are web orders processed?
Allow 1 to 3 business days for order processing.
Shipping times will depend on your location.

What are the shipping options?
UPS Ground is used for most orders; FedEx, SpeeDee Delivery, and USPS may be used if it will be quicker or less expensive, depend on the location.   The shipping cost is a flat fee of $9.95 to the continental United States. Locations outside of the continental United States  (including HI & AK) are subject to additional shipping and handling fees. UPS Ground shipping delivers to the lower 48 states in two to seven business days.

Orders to PO Boxes or APO/FPO military addresses will be delivered by US Postal Service unless no USPS address is provided. 

How do I cancel a web order?
Web orders are best cancelled by calling the LRSC Bookstore at 701.662.1538 and leaving your name, order number and the items you wish to delete. If your order has already been processed, we are unable to cancel it. You will have to accept the order and pay the shipping to return it.
 

How do I check order status?
Check order status and view or modify your secure online account by first clicking "My Account".
 

How do I return a purchased web order?
Web orders can be returned in two ways. You can return them yourself to the LRSC Bookstore located in the Student Union on the Devils Lake campus. Prior approval must be given for all returns. Your return request must be made in writing and email to the LRSC Bookstore for approval. Approved returns can be mailed to:

Send PRE-APPROVED returns to:

LRSC Bookstore
Attn: Returns
1801 N. College Drive
Devils Lake, ND 58301

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